Quality Assurance Policy

Switchnet Systems Ltd prides itself in the provision of personal service coupled with a flexible and “can-do” attitude in the cabling, supply and installation of network infrastructure market. Switchnet Systems Ltd is fully committed to providing its Customers with a reliable service coupled with the best possible response times.

It is the policy of Switchnet Systems Ltd to supply products and services that take into consideration the specified requirements of the Customers, while meeting legal, customer and other requirements to which the Company subscribes.

Switchnet Systems Ltd is committed to regularly review and do whatever it can to meet its Quality Objectives that provide a consistently high level of service and quality to Customers and to continually improve this service by identifying elements of the service that need improvements. In order to achieve this, the Company supports a fully integrated Quality Management System for which the QMR carries full operational and managerial responsibility.
 
Switchnet Systems Ltd is committed to comply with all relevant requirements and to continually improve the effectiveness of this Quality Management System to the requirements of BS EN ISO 9001:2000 including ongoing reviews of this Quality Policy and the Quality Objectives for continuing suitability and relevance.

The Quality Management System ensures that the company can fulfil contractual obligations by:

•    Ensuring all activities, which affect the quality of service, are carried out under controlled conditions.
•    Continuously monitoring and analysing quality records, which provides the feedback to enable continuous quality improvements.
•    Conducting regular and planned reviews of the Quality Management System, the results of which are implemented and monitored.
•    Providing up to date technical documentation and operating procedures to all suitably qualified staff.